Vision and Values
Every Business Strategy should consider a Vision for three to five years and the Values we plan to stand for:
- What will celebrate in that time? What will success feel like, professionally and personally?
- What will be our value proposition to our customers and our consumers? What makes us distinct from our competitors and how can we make that clear to our customers?
- What business values do we aspire to define our culture, and what will be the tell-tale signs when this is not evident?
Featured Articles
Are you a supportive leader?
Are your millennials self-obsessed and needy? Are you seeing a rise in workplace stress and mental health issues? Do you sometimes feel that leading and employing is all about what’s in it for everyone else? Well, these are the same questions leaders were asking back in 1908. This video takes you through the Ten Messages […]
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Trevor Thompson – Lessons learned from the Allied story
In November 2012, I invited Trevor Thompson to speak to the CEO Institute in Melbourne at the Deloitte Private offices about his experiences establishing the Allied Medical Group with Dr. Geoffrey Edelsten and selling it as part of a planned succession. It was an inspiring discussion where he unraveled the 17 key lessons that he learned from his […]
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How to make your good business great
As published in The Herald Sun, The Daily Telegraph, The German Finanzen100 and Accountants Melbourne News THINGS are chugging along nicely. You’ve kept your head above water, maintained customers, made a profit and retained your talented staff. But why settle for good when you can be great? By putting your head down and making some changes, […]
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Don’t delay excellent returns! Trade exit-ready every day
Would you receive best business returns? Over 150 business owners shared their thoughts and opinions in the acorro Business Succession Planning Survey. Key insights just out: • 65% of business owners said that if they sold their business now, they might get a fair price. • 87% of business owners said that if they sold their […]
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Make the most of business loyalty cards
Many businesses are switched on to the benefits of rewarding their own customers with loyalty programs. But are they switched onto using the very same cards to reduce the costs of consumables and expenses or to gain discounts on major purchases? Utilising these deals and asking for deals where there is no such program can […]
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What is the Net Promoter Score (NPS)?
Two deceptively simple questions: On a scale of 0 – 10, would you recommend this product, service, employer, brand to friends and family. Why? If the Score is above 8, then you have promoters – people who are prepared to promote your business If 7 – 8, then they are passive; happy with the service […]
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Businesses don’t Plan to Fail
Extracts from an article first published in SmartCompany magazine An old adage, but never truer than today. We are coming (slowly) out of the GFC; Retail confidence has been rocky and won’t really show signs of recovery for six months, but there are some highlights to the economy in mining, agriculture, and aged care. With that […]
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